Refund policy

Enjoy seamless exchanges and returns, the return window is 28 days.

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For the UK:

Returns are processed through our dedicated portal. You can book a DPD subsidised UK return (£3.50) here: 

https://returnsportal.co/r/benchmark

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For International: 

You can book a European return via our logistics partner Global-E via the link below. Note the rates vary by Country 

https://web.global-e.com/Returns/Portal/gsBZH

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Please contact info@benchmark.cx before if you have any issues.

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You have 28 days to book a return on the Swap portal from the date of receipt. All products must retain the original brand tags and packaging.

Please allow 3 working days for debit card refund payments and up to 7 working days for credit card refunds.

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If you are returning a product due to a fault or incorrect receipt, please email us first at info@benchmark.cx.